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Kay credit card contact number

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Credit Card Information Centre

Kay credit card contact number

Kay Jewelers Credit Card eases the account management process through its online portal. Once logged in you can pay credit card bills, activate a newly received credit card, sign up for paperless statements and update account information. Using the credit card for making purchases at the Kay Jewellery Stores you can receive discount coupons and cashback offers. Moreover, cardholders can granted with a wide range of discounts on jewellery repairs.

The online portal created by the Kay Jewellers lets the customers the complete control over their online credit card just by logging in through a web-enabled smartphone or tablet. The mobile app for both iOS and Android devices have added to the functionality of the online platform.

Step 1: To start with the login, visit the homepage (kay.com) of the Kay Jewelers and select the “Sign in” link situated at the top right of the screen.

Kay credit card contact number

Step 2: Once you are directed to the ‘Login’ page, enter the User Name and Password in the blank spaces below and click “Sign In” button to access your account. Kay credit card contact number

Step 1: Sometimes, the user is unable to recall the password and thus cannot access his/ her account. In such mishap, click the link “Forgot your Password” situated below the “Sign In” section.

Kay credit card contact number

Step 2: You will be navigated to a new page where you need to enter your account Username or email address to reset the password.

Kay credit card contact number

Step 1: Kay Jeweler’s credit card can be activated in store or the customer can also contact the customer service at 1-800-877-3616. For those who have recently received the card can log in their account and visit the registration page to activate the credit card.

Step 1: Card owners who desire to pay their credit card bills through the web portal are required to login into their account following the steps mentioned above.

Step 2: Once you reach your account dashboard you will find the “Make Payment” button. Click on it and you will be taken ahead to a new web page with the payment options below.


Kay Jewelers Credit Card Payment, Login, and Customer Service Information

Kay credit card contact numberYou can make your Kay Jewelers credit card payment online, by mail, or in a Kay store. Below you’ll find information to help you make your payment in whichever way you choose.

  • If you’d like to pay your credit card bill online, you can log in to your account here and make a payment.

If you prefer to mail in your payment, the address to send to is:

Cincinnati, OH 45274-0425

If you are having trouble making a payment, or if you have other questions, the Kay Jewelers credit card customer service phone number is 1-800-877-3616.

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Credit Card Payment, Login & Customer Service Info

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How To Pay Your Kay Jewelers Credit Card

Kay credit card contact numberIf you are the holder of a Key Jewelers credit card, you have multiple options to pay your card bill each month, including paying:

  • Online: Log in to your Kay Jewelers credit account here and make your payment.
  • By Mail: Send your payment to the following address: Kay Jewelers, P.O. Box 740425, Cincinnati, OH 45274-0425
  • In Person: You can pay your credit card bill at any Kay store location.

The Kay Jewelers credit card customer service phone number is 800-877-3616. You may not be able to make payments by phone, however.


Kays Credit Card Login | Bill Payment

Kay credit card contact number

The Kays Credit Card is a store card that allows you to shop for jewelry, watches, and more for your loved ones across all Kay Jewellers outlets in America. The card is ideal for those of who are interested in buying jewelry for their loved ones—be it their engagement, wedding, or birthday—or even simply as a self-reward. It is a store card which means it can be used only the Kay stores. The benefit of the card is one can pay off the balance over time.

You can manage the card activity through your personalized Kay jewelers credit card account. This article will help you with many of the features such as online account functionalities. These include logging in, recovering lost credentials, activating your credit card, reporting a fraud and contacting support.

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If you’re an existing user looking to access your online account, follow the steps below to log in.

Kay credit card contact number

Step 2: Enter your username and password. If your account was created after October 2015, use your email ID to log in.

Step 3: When you have done the above steps, click on the ‘Sign in‘ button.

Once you have entered the correct details, the sign in page redirects to your dashboard.

Online Payment – To make your credit card bill payment online, follow the simple steps given below:

  1. Login to your personalized account (Refer here).
  2. Once you have successfully logged in, click on the Bill Pay option.
  3. Your dashboard redirects to the payment page where details like your due amount are displayed.
  4. Select the option to make the payment and enter the necessary credentials.
  5. A confirmation message will be sent to your registered phone/e-mail ID.

If you wish to make your payments automatic, you can register this credit card as the biller in your bank account

Over the phone payment – To make your credit card bill payment using the phone call method you need to call 1-800-527-8029. Note that when you pay your bill using this method, you may be charged a nominal fee.

By Mail – You can choose to pay your bill using the postal method if you are a bit old fashioned. Address your checks/money orders to the following:

Cincinnati, OH 45274-0425

Be sure to mention your credit card number and name clearly and legibly.

In case you have forgotten your username or password, follow the steps given below to recover your account:

Step 1: Click on the Forgot your password? option on the sign in page or directly click this link.

Step 2: You will be redirected to the password reset page where you are required to enter your username. Kay credit card contact number

Step 3: Click on the Reset My Password button to create a new password.

Step 4: Set up your new password.

Step 5: Follow the onscreen instructions and complete the process.

Note: If you’re having trouble logging in with your username, use your e-mail ID to reset your password.

Credit Card Account Registration

If you have just received a new credit card, register to create a personalized account using the following steps:

Step 1: Click on the Create One Now? option on the Sign in page or visit the card activate page directly – Link.

Step 2: The page redirects to a Create An Account page where you are required to enter details like your full name and e-mail ID.

Step 3: You can create a password of your choice that is at least 8 letters long with at least one letter and one number. Reconfirm the same password.

Kay credit card contact number

Step 3: Click on the Create Account button to receive a confirmation message. The page is then redirected to your personal account’s dashboard.

In the unfortunate case where your Kays Credit Card is misplaced or stolen, you can follow the steps below to apply for a new card:

Sign in to your personal account. Click on the Help option and select the Report Missing Card option. You will be asked to verify your identity before the card is blocked.

Alternatively, you could call the customer care at 1-800-527-8029 and report the missing card.

To contact customer help desk either call on the phone number or mail the address below: